TERMS OF SERVICE
Terms of Service
Last updated: December 2025
By accessing this website or engaging with our services, you agree to these Terms of Service.
Service
Operator Information-This website and the services offered are provided by Retention Flow Consulting, LLC, a North Carolina limited liability company.
Retention Flow Consulting, LLC provides professional consulting, assessment, and advisory services focused on workforce retention and organizational effectiveness.
All services are advisory in nature and do not constitute medical, legal, or financial advice.
Services are delivered remotely unless otherwise agreed in writing.
No Guarantees
Consulting services involve interpretation, judgment, and human behavior.
We do not guarantee specific outcomes, financial results, or operational improvements.
Intellectual Property
All site content, including text, graphics, and materials, is the property of Retention Flow Consulting, LLC.
You may not copy, reproduce, or distribute materials without written permission.
Limitation of Liability
To the maximum extent permitted by law, Retention Flow Consulting, LLC shall not be liable for:
Indirect or consequential damages
Lost profits
Business interruption
Decisions made based on consulting guidance
You agree to use our website and services at your own risk.
Payments & Refund
Payment terms will be outlined in your individual agreement or proposal.
Refunds, if applicable, will be governed by the terms within your service agreement.
All fees are non-refundable once services have commenced, unless otherwise expressly stated in a written service agreement.
Availability
Services are provided subject to scheduling availability and are not guaranteed to begin on any specific date unless confirmed in writing.
Confidentiality
Both parties agree to maintain the confidentiality of non-public business information exchanged during the engagement unless disclosure is required by law.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.
Venue
Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in North Carolina.
Changes to Terms
We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of revised terms.
Contact
Retention Flow Consulting, LLC