We Help Organizations Design Retention - Not Chase It
We design aligned systems that make retention operational - through structure, leadership, and accountability.
Why Choose Retention Flow Consulting?
Retention Flow Consulting helps organizations move beyond reactive turnover management and toward retention by design.
We partner with leadership teams who understand that lasting retention doesn’t live in policies alone - it lives in how work is structured, how leaders lead, and how expectations are reinforced every day.
HR is critical - but retention cannot sit there alone.
Our Approach (Systems vs Slogans)
Most companies treat employee turnover as a behavior problem.
We treat it for what it actually is:
A design problem.
Retention Flow Consulting focuses on:
Systems before slogans
Structure before sentiment
Process before perks
Leadership before initiatives
Because people don’t quit cultures.
They quit conditions that never change.
What We Actually Work On
We help organizations:
Diagnose root causes of turnover
Strengthen first-90-day performance
Equip frontline managers to retain talent
Reduce unwanted churn drivers
Design stability into fast-changing operations
Create accountability where retention actually happens
Founder
Retention Flow Consulting was founded by Matt Malless to address one of the most underestimated performance risks inside organizations:
How quickly capable people disengage when systems don’t support them.
Matt has spent extended time on the floor with hundreds of new hires in high-pressure operational environments - helping design and deliver onboarding programs and directly connecting new employees with the leaders who shape how work actually happens day to day.
His work sits at the intersection of operations, training, and leadership - where retention is actually created or lost.
He brings a project-management approach to these engagements, reinforced by formal PMP certification, to ensure insight turns into execution - not just recommendations that sound good on paper.
Retention Flow Consulting exists to help leadership teams replace guesswork with structure, and ideas with action.
The goal isn’t dependence.
It’s design that lasts.