PRIVACY POLICY

Privacy Policy

Last updated: December 2025

Retention Flow Consulting, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect personal information when you:

  • Contact us by email

  • Engage in consulting services

  • Visit or interact with our website

  • Make payments through a third-party service provider (e.g., Stripe)

  • Are automatically tracked through cookies or analytics tools

Personal information may include:

  • Name

  • Email address

  • Company name

  • Payment information (processed securely by Stripe)

  • Usage data such as IP address, browser type, time spent on pages, and referring URLs

How We Use Information

We use personal information to:

  • Respond to inquiries

  • Provide consulting services

  • Improve website experience

  • Maintain security

  • Communicate administrative information

  • Process transactions through Stripe

  • Analyze website usage through Google Analytics

Cookies & Analytics

We use Google Analytics to understand how visitors use our website. Google may collect information through cookies and similar technologies, including IP addresses and interaction data.

You may disable cookies through your browser settings, though this may affect site functionality.

Learn more about Google’s data practices:

https://policies.google.com/privacy

Payments

Payments are processed through a secure third-party payment processor. We do not store full payment details on our systems. The third-party processor may collect and process financial information in accordance with its own privacy practices.

Data Sharing

We do not sell or rent your personal data.

We may share information only:

  • When required by law

  • With service providers necessary to operate our website or process payments (e.g., Stripe, analytics providers)

Data Security

We take reasonable steps to protect personal information. However, no method of transmission over the internet is 100% secure.

Your Rights & Choices

You may request:

  • Access to your information

  • Correction or deletion of personal data

  • Opt-out from non-essential communication

Contact us at:

Matt@retentionflowconsulting.com

Policy Updates

This policy may be updated periodically. Changes will be posted on this page.

Contact

Retention Flow Consulting, LLC

Email: Matt@retentionflowconsulting.com